Exploring the city of Winchester
Accessibility
Winchester’s high street is located on an incline, going uphill towards The Great Hall and Westgate Museum. An historic city in nature, Winchester also sees cobbled streets along some routes. We recommend Visit Winchester’s accessible trail for those looking to make the most of Winchester’s scope with access needs.
Each of our four venues has varying accessibility levels. Please use the sections below to find out more about access across our sites.
The Great Hall
- Castle Avenue, leading to The Great Hall, has some cobbled and uneven surfaces
- A low ramp is in place for access to the Great Hall and Queen Eleanor’s Garden, seating is available in The Great Hall and garden
- A gift shop, gallery and accessible toilet, with a baby changing unit, are available on site, accessible via a stone staircase. A lift to these areas is available for wheelchair users, please see a member of staff on arrival or ring the bell near the stone steps for assistance
- Identifiable assistance dogs are welcome on site
Westgate Museum
- We regret this Grade I listed building is not wheelchair accessible as there is a steep staircase from the street entrance
- Assistance dogs are welcome, as long as they are clearly identifiable
- Hearing loops are available
- For those with visual impairments, there is a ‘touch and hear’ information point
- There is no toilet in the Westgate
City Museum
- City Museum is fully accessible, with a lift to all three floors
- There is on‑street parking for Blue Badge holders located next to the museum
- Assistance dogs are welcome, as long as they are clearly identifiable
- A full accessibility guide is available to view and download using the link below
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